In the Wyze app, press the First_Setup.png button in the center of the screen. Select Wyze Cam.

Note: If you already have a device set up in your account, you can add another by tapping […]in the top right of the Home tab, followed by “Add a Product”

Press and hold the SETUP button on the bottom of the camera until you hear a beep and “Ready to Connect”. Tap the Next button in the app.

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Step 4: Adding your WiFi Information

Enter your WiFi network name and password. Tap the icon in the password field to display the password to ensure it was entered correctly. Tap next.

Note: Wyze camera support only  2.4 GHz WiFi networks. They do not work on 5 GHz networks. Most WiFi Routers that are 5 GHz also have a 2.4 GHz band as well. Make sure you are not connected to “WiFi name 5GHz”. SSIDs are limited to a 31 character length maximum.

Step 5: Scan the QR Code

The app screen displays a QR code. Face the lens of your camera toward the QR code on your phone. The camera will scan the QR code and you will hear “QR code scanned, please wait”.

Scan_Wyze_Cam_QR_code.jpg 

If you’re having trouble scanning the QR code

  • Hold the phone steady about 5 inches in front of your wyze camera. It may take a few seconds for the camera to scan the code. 
  • If it doesn’t scan, change the distance between your phone and the camera slightly and hold both steady. Keep adjusting the distance until the camera scans the code, but hold at each new distance for a couple of seconds to let the camera adjust. 
  • If it still doesn’t scan, tilt the screen slightly in case there are light reflections not allowing the camera to see the QR code correctly. LED lights, in particular, can cause reflections that stop the QR code from being scanned easily. 
  • Cracks or scratches on the screen can distort the QR code. Try again using a phone or tablet that doesn’t have a cracked screen.
Note: If you have an iOS device, temporarily toggle off “smart invert” or “classic invert” while you are scanning the QR code. This will help ensure the QR code can be scanned properly during setup.

Step 6: Finishing Setup

Once you hear “QR code scanned, please wait” tap the button in the Wyze app.

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Wyze Cam will then complete the setup. 

The LED light indicator on the back will flash yellow and blue, then flash blue, and when setup is complete, it turns to a solid blue and says “Setup is completed”.

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Now you can name your camera and you are good to go.

Moving your Wyze Cam

At any point, you can move your Wyze Cam.  Unplug the device and move. Once it is plugged in, it should power up and automatically connect to the same WiFi.

If you have changed the WiFi, you will have to setup the device and start the setup process again to generate a new QR code and with the new WiFi settings.

Please Note: You do not need to delete the cameras from the Wyze app. Doing the Setup process again will override the previous WiFi setup. Other camera settings will be retained.

On the Home tab of the Wyze app, tap the […] in the upper right, then select “Add a Product” to initiate a new setup. Follow the prompts on the screen to setup your camera again. See the articles below for detailed setup instructions.